Transparency

All the mumbo-jumbo explained.
In plain English.

Privacy Policy

What we collect, what we don't, and why.

Sovra, Inc. (Delaware, United States)

Last Updated: [●]

Sovra provides a software interface for a self-custodial digital wallet and related features. Certain features available through the Services are provided, operated, processed, or supported by independent third-party partners, including wallet infrastructure providers, identity verification providers, banking and payments partners, card issuing and processing partners, blockchain networks, conversion providers, support tools, analytics providers, and other service providers. Where those partners provide services directly to you or act as independent controllers of your information, their own privacy notices, terms, and compliance requirements may also apply.

This Privacy Policy explains how Sovra, Inc. ("Sovra," "we," "us," and "our") collects, uses, discloses, stores, and protects personal information when you access or use the Sovra mobile application, website, wallet interface, software features, customer support channels, partner-powered services, and related functionality (collectively, the "Services").

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual. It does not include information that has been aggregated, anonymized, or de-identified so that it cannot reasonably be used to identify you.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that your personal information will be handled as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not access or use any part of the Services. You may exercise your rights in relation to your Personal Information as set out in this Privacy Notice and you may contact us at any time regarding those rights using the methods described in the “Contact Us” section below.

1. Who Is Responsible for Your Information

Sovra, Inc., a corporation incorporated in Delaware, United States, is responsible for the personal information that it collects and determines how to use in connection with the Services. For certain partner-powered features, the relevant partner may also be responsible for personal information that it collects or receives for its own legal, regulatory, fraud prevention, payment, banking, card, conversion, verification, or operational purposes.

Where a partner acts independently, Sovra may not control that partner’s privacy practices. We will, where appropriate, make partner terms, disclosures, or privacy notices available in the relevant user flow or otherwise direct you to them.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information that we collect or receive when you:

  • access or use the Sovra app, website, wallet interface, account, or related software functionality;
  • create or use a wallet through the Services;
  • complete onboarding, identity verification, sanctions screening, fraud checks, or related compliance processes;
  • use wallet permissions, swap, bridge, smart wallet deployment, fund recovery, send funds, fiat on-ramp or off-ramp, virtual account or vIBAN, prepaid card, rewards, loyalty, gift card, customer support, or similar features where available;
  • communicate with us through in-app support, email, chat, messaging tools, forms, surveys, or other channels; or
  • interact with our marketing, website, app store pages, social media, advertisements, analytics, or communications.

This Privacy Policy does not apply to third-party websites, applications, wallets, exchanges, banks, payment processors, card issuers, card networks, blockchain networks, decentralized applications, protocols, or other third-party services that we do not control, even if they are accessible through or connected to the Services.

3. Personal Information We Collect

We collect personal information to provide, secure, improve, and support the Services, to meet legal and compliance requirements, and to enable partner-powered features such as identity verification, fiat on-ramp and off-ramp, prepaid card functionality, wallet infrastructure, and customer support.

3.1 Account and Contact Information

When you create an account, set up a profile, use the Services, or communicate with us, we may collect:

  • your name, username, email address, phone number, country or region, language preferences, and communication preferences;
  • account identifiers, account status, account settings, authentication information, login details, and related account metadata; and
  • information you provide when you contact customer support or otherwise communicate with us.

3.2 Identity, Verification, and Compliance Information

Some Services require identity verification, sanctions screening, fraud checks, or other compliance reviews. For these purposes, we may collect and process:

  • identity documents, document images, document numbers, issuing jurisdiction, date of birth, nationality or citizenship information where required, other government identification information where required, and proof-of-address materials;
  • selfies, liveness check materials, facial images, biometric templates, or biometric-derived information where a liveness or identity verification provider uses this technology, subject to any notices and consents required by applicable law;
  • source-of-funds, source-of-wealth, occupation, employer, transaction purpose, beneficiary information, and other information required for compliance, risk, fraud prevention, payment, banking, card program, or partner requirements;
  • sanctions, watchlist, politically exposed person, adverse media, fraud, risk, screening, and verification results; and
  • partner approval, rejection, review status, limits, monitoring, investigation, and other compliance-related information.

3.3 Wallet, Blockchain, and Transaction Information

When you use wallet, digital asset, payment, card, or related features, we may collect or process information relating to your wallet and transactions, including:

  • wallet addresses, public keys, supported networks, supported assets, token balances visible through the Services, smart wallet deployment data, wallet permissions, transaction requests, transaction hashes, blockchain network, asset type, amount, recipient address, sending address, gas or network fees, timestamps, transaction status, and related metadata;
  • information derived from public blockchain data, including information used to display balances, identify incoming or outgoing transactions, detect assets sent on unexpected supported networks or token formats, and provide fund recovery tools;
  • fiat on-ramp and off-ramp information, including conversion flows, virtual account or vIBAN use, saved beneficiaries, deposits, withdrawals, refunds, holds, reversals, rejected transactions, settlement status, and related payment information;
  • prepaid card-related information, including card program enrolment status, card top-ups, transaction authorizations, merchant category and merchant information, transaction amount, currency, foreign exchange information, card limits, disputes, chargebacks, refunds, wallet tokenization status, and card support information; and
  • rewards, loyalty, referral, promotional, gift card, redemption, and similar program information where such features are available.

Please note that blockchain transactions are generally public. This means that wallet addresses, transaction hashes, amounts, timestamps, and other on-chain information may be visible to anyone and may remain permanently available on the relevant blockchain, independently of Sovra.

3.4 Device, Technical, Usage, and Security Information

When you access or use the Services, we may automatically collect technical and usage information, including:

  • device type, operating system, app version, browser type, IP address, mobile network information, device identifiers, advertising identifiers where enabled, time zone, approximate location derived from device or network information, crash logs, diagnostics, performance data, and error reports;
  • information about how you interact with the Services, including screens viewed, buttons clicked, features used, session activity, referral source, and interaction timestamps;
  • fraud, security, risk, and device integrity information, including device fingerprinting signals, emulator or jailbreak/root detection, bot or automation signals, suspicious activity indicators, and authentication or session signals; and
  • push notification tokens and communication delivery information.

We use this information to operate, secure, improve, troubleshoot, and analyse the Services, to prevent fraud and abuse, and to comply with legal, security, and partner requirements.

3.5 Support, Communications, and User-Provided Content

When you contact us, submit a request, file a complaint, provide feedback, or communicate with us through support channels, we may collect:

  • messages, attachments, screenshots, transaction details, complaint information, support history, call or chat records, feedback, survey responses, and any other information you choose to provide;
  • information required to investigate, escalate, or resolve support requests involving partner-operated services; and
  • communication preferences and records of consents, acknowledgements, notices, and disclosures presented to you.

3.6 Information from Partners and Other Third Parties

We may receive information about you from third parties where necessary to provide, secure, support, or improve the Services, or to comply with legal, regulatory, compliance, fraud prevention, or partner requirements.

These third parties may include:

  • wallet infrastructure providers;
  • identity verification, sanctions screening, fraud prevention, and compliance providers;
  • banking, payment, virtual account, vIBAN, conversion, on-ramp, and off-ramp partners;
  • card issuers, processors, card networks, program managers, and digital-wallet or tokenization providers;
  • blockchain analytics providers;
  • app stores, operating systems, device-wallet providers, and payment-wallet providers;
  • analytics, support, communications, hosting, security, and marketing service providers; and
  • other partners or service providers involved in making the Services available.

The information we receive from these parties may include verification results, transaction status, card or payment information, fraud or risk indicators, compliance decisions, support information, and technical or usage information.

Where you interact directly with a third-party service or platform, that third party may process your information under its own privacy notice and terms.

4. How We Collect Information

We collect personal information in the following ways:

  • directly from you when you create an account, complete onboarding, submit documents, use a feature, contact support, or otherwise provide information;
  • automatically when you access or use the Services, including through cookies, software development kits, analytics tools, logs, device signals, and similar technologies;
  • from public blockchains and other public sources, including transaction and wallet information available on supported networks;
  • from partners and service providers that support wallet infrastructure, verification, banking, payments, conversion, card, compliance, fraud prevention, analytics, support, or other functionality; and
  • from app stores, operating systems, device-wallet providers, payment-wallet providers, or other platforms used in connection with the Services.

5. How We Use Personal Information

We may use personal information for the following purposes:

  • provide, operate, maintain, improve, and personalize the Services;
  • create and manage your account and enable authentication, wallet access, wallet display, transaction requests, wallet permissions, smart wallet deployment, fund recovery tools, customer support, and related app functionality;
  • facilitate partner-powered features, including fiat on-ramp and off-ramp functionality, virtual account or vIBAN services, fiat-to-digital-asset and digital-asset-to-fiat conversion, prepaid card functionality, card top-up and spending, chargebacks, refunds, disputes, saved beneficiaries, rewards, gift cards, and other partner services;
  • collect, verify, transmit, and process information required for KYC, identity verification, sanctions screening, AML, fraud prevention, source-of-funds or source-of-wealth checks, device checks, risk scoring, transaction monitoring, and compliance reviews;
  • enforce eligibility requirements, terms, policies, partner requirements, sanctions restrictions, prohibited conduct rules, and legal obligations;
  • process transactions, display balances, show transaction history, calculate or display fees, rates, quotes, limits, and status information, and provide notifications or confirmations;
  • protect users, Sovra, partners, and the Services from fraud, abuse, cyberattacks, unauthorized access, malware, phishing, social engineering, suspicious activity, and other security risks;
  • respond to support requests, complaints, disputes, inquiries, and legal or regulatory requests;
  • communicate with you about the Services, security alerts, transaction or account notices, updates, legal notices, policy changes, partner disclosures, support responses, and administrative messages;
  • where permitted and subject to any consent requirements, to provide optional marketing, educational content, product announcements, offers, promotions, rewards, and referrals, subject to your communication choices and applicable law;
  • conduct analytics, debugging, research, testing, product development, quality assurance, business planning, and service improvement;
  • create aggregated, de-identified, or anonymized information; and
  • comply with law, legal process, regulatory requests, audit obligations, tax, accounting, recordkeeping, dispute resolution, and enforcement requirements.

6. Legal and Compliance Bases for Processing

Depending on the applicable law and the context, we may process personal information because the processing is necessary to provide the Services, perform a contract with you, comply with legal or regulatory obligations, protect legitimate business, security, compliance, fraud prevention, and operational interests, establish or defend legal claims, protect vital interests, or because you have given consent. Where we rely on consent, you may be able to withdraw it, although withdrawal may affect your ability to use certain features and will not affect processing already carried out before withdrawal.

Where the GDPR or UK GDPR applies, we process account, wallet, and transaction data on the basis of contractual necessity; KYC, AML, sanctions, and compliance data on the basis of legal obligation; fraud prevention, security, and analytics on the basis of legitimate interests; and marketing communications on the basis of consent.

Certain identity, compliance, fraud prevention, sanctions, transaction monitoring, card, payment, banking, conversion, and recordkeeping information may be required to provide or maintain access to specific features. If you do not provide required information, we or the relevant partner may be unable to provide the applicable feature, or access may be restricted, suspended, or terminated.

7. How We Disclose Personal Information

In order to provide the Services, we must share your Personal Information in certain cases. The categories of information disclosed, and the purpose of disclosure, will depend on how you use the Services, which features are available to you, and which legal, compliance, security, or partner requirements apply.

We do not sell your personal information for money. We also do not share your personal information for cross-context behavioral advertising, unless we provide any notices and choices required by applicable law.

We may disclose personal information to the following categories of recipients:

7.1 Partners Providing or Supporting Features

  • wallet infrastructure and authentication providers;
  • identity verification, KYC, AML, sanctions, screening, fraud prevention, risk, compliance, and blockchain analytics providers;
  • banking, payments, money movement, virtual account, vIBAN, on-ramp, off-ramp, conversion, liquidity, settlement, card issuing, card processing, card network, tokenization, chargeback, and dispute-handling partners;
  • local cash-in or cash-out settlement providers, where such functionality is made available;
  • rewards, loyalty, gift card, referral, promotional, or benefit providers; and
  • customer support, communications, and escalation tools used to provide user assistance.

We share only the information that we believe is relevant to the feature, partner requirement, legal obligation, security need, support request, or transaction you are using or asking us to support, although the relevant subset may include sensitive identity, compliance, transaction, and risk information.

7.2 Service Providers and Vendors

We may disclose personal information to service providers that host, store, secure, process, analyze, monitor, communicate, test, debug, or otherwise support the Services on our behalf. These may include cloud infrastructure providers, database providers, security vendors, analytics providers, communications vendors, email and push notification providers, customer support tools, product analytics tools, and professional advisers.

7.3 Blockchain Networks and Public Ledgers

When you authorize an on-chain transaction or interact with blockchain networks, certain transaction information is broadcast to and recorded on public blockchains. Public blockchain data is generally transparent, immutable, and outside Sovra’s control. This means wallet addresses, transaction hashes, token amounts, network information, timestamps, and related data may be visible to anyone and may not be capable of deletion by Sovra.

7.4 Legal, Regulatory, Safety, and Compliance Disclosures

We may disclose personal information to law enforcement, regulators, courts, government authorities, sanctions authorities, financial intelligence units, tax authorities, auditors, card networks, banking partners, payment networks, counterparties, or other third parties where we believe disclosure is required or appropriate to comply with law, legal process, regulatory obligations, partner requirements, sanctions screening, AML obligations, fraud prevention, security, investigations, disputes, or protection of rights, property, or safety.

7.5 Corporate Transactions

We may disclose or transfer personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, due diligence process, change of control, or similar corporate transaction, subject to appropriate confidentiality and data protection arrangements where applicable.

7.6 With Your Direction or Consent

We may disclose personal information where you direct us to do so, where you authorize a transaction or partner-powered feature, where you connect a third-party service, or where you otherwise consent.

8. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, software development kits, local storage, mobile identifiers, analytics tools, logs, and similar technologies to operate the Services, remember preferences, secure accounts, detect fraud, analyze performance, understand feature usage, improve the Services, measure communications, and support marketing or promotional activities where permitted.

Your browser, device, app store, or operating system may allow you to limit certain tracking technologies, reset identifiers, disable push notifications, or manage permissions. Some features may not work properly if you disable technologies that are necessary for security, authentication, fraud prevention, or core app functionality.

9. Communications and Marketing Choices

We may send you service-related communications, such as account notices, transaction notifications, security alerts, legal notices, partner disclosures, policy updates, and support messages. These communications are necessary for the Services and you may not be able to opt out of them while maintaining an account.

Where permitted and subject to any consent requirements, we may also send optional marketing, promotional, educational, rewards, referral, or product update communications. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. You may manage push notifications through your device settings or in-app settings where available.

10. Sale, Targeted Advertising, and Profiling

We do not sell personal information for money. We also do not use personal information to make solely automated decisions that produce legal or similarly significant effects without appropriate safeguards where required by law.

Some privacy laws define “sale,” “sharing,” “targeted advertising,” or “profiling” broadly. If any of our analytics, advertising, referral, or partner activities are treated as a sale of personal information, targeted advertising, or qualifying profiling under applicable law, you may have the right to opt out. We will provide an appropriate opt-out mechanism where required, including through an online mechanism, in-app control, or recognized opt-out preference signal where applicable.

We do not knowingly use sensitive personal information for targeted advertising.

11. How We Protect Personal Information

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. These safeguards may include encryption, access controls, authentication, logging, monitoring, secure APIs, vendor due diligence, incident response procedures, and internal policies.

No system, blockchain network, transmission method, storage method, or security measure is completely secure. You are responsible for maintaining the security of your device, account credentials, authentication methods, wallet access, and any backup or recovery materials.

PLEASE CONTACT US IMMEDIATELY IF YOU BELIEVE THAT YOUR ACCOUNT, DEVICE, WALLET, AUTHENTICATION METHOD, OR PERSONAL INFORMATION HAS BEEN COMPROMISED, ACCESSED WITHOUT AUTHORIZATION, OR OTHERWISE AFFECTED BY A SECURITY OR PRIVACY INCIDENT.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain your account, comply with legal and regulatory obligations, satisfy partner and compliance requirements, prevent fraud, resolve disputes, enforce agreements, maintain security, support audits, and preserve business records.

Identity verification, KYC, AML, sanctions, fraud prevention, transaction monitoring, card, payment, conversion, and related compliance records may be retained for at least five (5) years after account closure, the last relevant transaction, the end of the relevant partner relationship, or the period required by applicable law, partner requirements, or regulatory obligations, whichever is longer.

Biometric templates or biometric-derived verification data, where used, will be retained only for as long as reasonably necessary to complete verification and for any longer period required by applicable law, fraud prevention, dispute resolution, security, or documented retention instructions disclosed to you at the time of collection.

Certain blockchain data cannot be deleted by Sovra because it is maintained on public blockchain networks. We may also retain aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.

When personal information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable law, technical feasibility, and our retention practices.

13. International Transfers

Sovra is incorporated in the United States and operates with partners and service providers that may be located in different jurisdictions. Your personal information may be collected, processed, stored, accessed, or transferred in the United States and other jurisdictions where Sovra, its partners, or service providers operate.

Data protection laws in those jurisdictions may differ from the laws where you live. Where required, we use appropriate safeguards for international transfers, such as contractual protections, vendor commitments, technical and organizational safeguards, or other lawful transfer mechanisms.

14. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, verification, exceptions, and limitations, you may have the following privacy rights and choices:

  • Access and confirmation. You may request confirmation of whether we process personal information about you and may request access to personal information we hold about you.
  • Copy and portability. You may request a copy of certain personal information in a portable and, where technically feasible, readily usable format.
  • Correction. You may request that we correct inaccurate or incomplete personal information.
  • Deletion. You may request that we delete personal information we hold about you, subject to legal, compliance, fraud prevention, security, transaction monitoring, dispute resolution, blockchain, partner, and recordkeeping limitations.
  • Information about disclosure. You may request information about the categories of personal information we disclose and the categories of third parties to whom personal information has been disclosed.
  • Consent withdrawal. Where we process personal information based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out before withdrawal and may affect your ability to use certain features.
  • Opt out of marketing communications. You may opt out of optional marketing communications by using the unsubscribe link in our emails, by changing your settings where available, or by contacting us. You may still receive service, security, legal, transaction, support, and account-related communications.
  • Opt out of sale, targeted advertising, or certain profiling. We do not sell personal information for money. Where applicable law treats certain analytics, advertising, referral, partner, or promotional activities as a sale of personal information, targeted advertising, cross-context behavioral advertising, or profiling, you may have the right to opt out.
  • Sensitive personal information choices. Where applicable law gives you this right, you may request that we limit certain uses or disclosures of sensitive personal information. However, we may continue to process sensitive personal information where necessary for identity verification, KYC, sanctions screening, AML, fraud prevention, security, card, payment, banking, conversion, compliance, legal, or partner requirements.
  • Restriction or objection. Where applicable law gives you this right, you may request that we restrict certain processing of your personal information or object to certain processing.
  • Automated tools and compliance decisions. Where applicable law gives you this right, you may request information about, object to, or appeal certain decisions involving automated or semi-automated tools used for identity verification, fraud prevention, sanctions screening, transaction monitoring, risk scoring, security, eligibility, card, payment, or compliance purposes.
  • Authorized agent. Where applicable law allows it, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof of authorization and may also require you to verify your identity directly with us.
  • Appeal. Where applicable law provides this right, you may appeal our decision if we deny or limit your privacy request.
  • Complaint. Where applicable law provides this right, you may lodge a complaint with a competent privacy, data protection, consumer protection, or other supervisory authority.

To exercise privacy rights, please contact us as described in the “Contact Us” section below. We will endeavor to respond to your request as soon as possible.

We may need to verify your identity before responding. We will not require you to create a new account solely to exercise a privacy right, but we may ask you to use an existing account or provide information reasonably necessary to verify the request.

We may deny or limit a request where permitted by law, including where fulfilling the request would interfere with legal obligations, compliance or fraud prevention requirements, security, identity verification, transaction monitoring, dispute resolution, partner obligations, another person’s rights, or information maintained on public blockchains that we do not control.

You may designate an authorized agent to submit a request on your behalf where applicable law allows it. We may require proof of authorization and may also require you to verify your identity directly with us.

15. Sensitive Personal Information

We may process sensitive personal information when necessary for identity verification, KYC, liveness checks, fraud prevention, sanctions screening, AML, security, compliance, card, payment, banking, conversion, or other partner-powered features. Sensitive personal information may include government identification information, biometric or biometric-derived information used by verification providers, location where enabled, financial information, transaction history, citizenship or immigration-related information where required, and other information treated as sensitive under applicable law.

We use sensitive personal information only for the purposes described in this Privacy Policy, as required to provide the relevant feature, to comply with law or partner requirements, to protect security and prevent fraud, or with your consent where required. We do not knowingly sell sensitive personal information or use it for targeted advertising.

16. Children

The Services are not directed to children. You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction if higher, to use the Services. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child where prohibited, we will take reasonable steps to delete it, unless retention is required by law, security, fraud prevention, or compliance obligations.

17. Third-Party Services and Partner Notices

The Services may integrate with or provide access to third-party services, including wallet infrastructure, identity verification, banking, payments, card, conversion, blockchain, analytics, support, rewards, gift card, app store, payment-wallet, and device-wallet services. Those third parties may collect information directly from you or receive information from Sovra and may process it under their own terms and privacy notices.

You should review the relevant third-party privacy notices and terms before using partner-powered features. Sovra is not responsible for the privacy practices of third parties that it does not control.

By using the Services or providing personal information to us, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside your country of residence, as described in this Privacy Policy.

For more information about international transfers or the safeguards we use, you may contact us using the details in the “Contact Us” section below.

18. Public Blockchain Data

Blockchain networks are public or semi-public systems. When you use a wallet address, send or receive digital assets, authorize a transaction, interact with a smart contract, bridge assets, deploy a smart wallet, or use other on-chain functionality, information about that activity may be permanently recorded on a blockchain and visible to anyone. This may allow third parties to analyze or associate transactions with wallet addresses, devices, services, exchanges, counterparties, or identities.

Sovra cannot erase, modify, hide, reverse, or control public blockchain records. Your privacy choices with Sovra generally do not affect blockchain data that already exists on public networks.

19. Automated Tools, Risk Scoring, and Compliance Decisions

We and our partners may use automated or semi-automated tools to support identity verification, sanctions screening, fraud detection, transaction monitoring, risk scoring, device integrity checks, eligibility decisions, card or payment limits, and security reviews. These tools may produce signals, alerts, scores, or recommendations that are reviewed or acted on by Sovra, a partner, or both.

These processes are used to protect the Services, comply with legal and partner requirements, prevent fraud and abuse, and determine whether a feature can be made available. Where applicable law grants you the right to request information, object, or appeal a decision based on automated processing, you may contact us using the details in this Privacy Policy.

20. De-Identified, Aggregated, and Anonymized Information

We may create and use de-identified, aggregated, or anonymized information for analytics, research, product improvement, reporting, compliance, security, business planning, and other lawful purposes.

This information does not identify you and is not intended to be used to identify you. Where we use de-identified information, we will take reasonable steps designed to prevent re-identification, except where permitted or required by law.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, technology, partners, legal requirements, or our practices. If we make material changes, we will provide notice by appropriate means, such as by posting the updated Privacy Policy, updating the “Last Updated” date, providing in-app notice, or sending an electronic notice where appropriate.

Your continued use of the Services after the effective date of an updated Privacy Policy means that the updated Privacy Policy applies to your use of the Services from that date. If you do not agree with the updated Privacy Policy, you should stop using the Services.

22. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact us at:

Sovra, Inc.
Registered address: __________
Email: ______@sovra.________
Support: in-app support / support email: ●

Please include enough information for us to understand and verify your request. Do not send sensitive identity documents, wallet credentials, seed phrases, private keys, or passwords by email.